Genius Bar Repair Specialist — Tech Troubleshooter & Mentor

Apple Inc. in Westlake, OH is hiring as a Genius to diagnose, repair, and educate customers on Apple products and services. You will work with the Genius Bar team to deliver high-quality service, mentor colleagues, and escalate issues when needed.

The role emphasizes customer empathy, in-depth product knowledge, and collaboration in a fast-paced store environment, with opportunities to grow through Apple’s programs and benefits.