Product Installation Engineer – 90%+ Travel
Job Description:
- Install and qualify advanced KLA systems at customer sites globally, ensuring installations are completed on schedule and meet quality standards
- Diagnose, troubleshoot, and resolve technical issues during installation by identifying root causes and implementing effective solutions
- Perform setup, alignment, calibration, and verification of highly complex semiconductor capital equipment
- Collaborate cross-functionally with KLA regions, engineering, and customer teams to verify system performance and transfer tool ownership
- Provide clear status updates to all stakeholders throughout the installation process
- Complete installation documentation and administrative requirements accurately and on time
- Secure warranty sign-off on newly installed tools
- Operate independently while following documented procedures and exercising sound technical judgment within defined guidelines
- Work under guidance from managers and senior IEs, with increasing autonomy as experience grows
- Engage effectively in cross-cultural and cross-functional environments
- Travel extensively domestically and internationally to support customer installations worldwide
Requirements:
- Selected candidate must be able to work 6 days/week, 10 hours/day
- 90%+ travel required
- Strong knowledge of electronics, optics, mechanical, electro-mechanical, and electro-optical systems
- Experience with high-vacuum systems strongly preferred
- Comfort working with computer systems, operating systems, and networking (Windows, Unix, or similar environments)
- Proficient in Microsoft Office applications
- Excellent analytical, problem-solving, and troubleshooting abilities
- Strong verbal, written, and interpersonal communication skills
- Highly self-motivated, organized, and detail-oriented
- Able to work effectively across cultures, functions, and geographies
- Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years
- Doctorate (Academic) Degree and related work experience of 3 years; Master's Level Degree and related work experience of 6 years; Bachelor's Level Degree and related work experience of 8 years
Benefits:
- Medical, dental, vision, life, and other voluntary benefits
- 401(K) including company matching
- Employee stock purchase program (ESPP)
- Student debt assistance
- Tuition reimbursement program
- Development and career growth opportunities and programs
- Financial planning benefits
- Wellness benefits including an employee assistance program (EAP)
- Paid time off
- Paid company holidays
- Family care and bonding leave
- Reasonable accommodation for qualified individuals with disabilities