Senior Manager – Instructional Design

Job Description:

• Lead the strategic direction and execution of the vendor solution curriculum portfolio
• Orchestrate a high-performing instructional design team using human expertise and agent-augmented methodologies
• Evolve curriculum strategy from traditional delivery models to an agentic operating model
• Foster a quality-by-design culture
• Lead sourcing and management of external training vendor relationships
• Navigate contract negotiations and optimize enterprise training budgets and credit balances
• Administer the Vendor Catalog within VTeam Central
• Consult with business leaders to identify performance gaps and fulfill technical training needs through third-party vendors
• Evaluate learning effectiveness and business impact of external training programs
• Implement data-informed prioritization using learning data insights and performance signals
• Integrate data privacy protocols and AI ethics into curriculum design
• Establish hallucination-reduction guardrails and protect corporate intellectual property
• Measure speed-to-market, cost reduction, and performance impacts of learning architectures
• Lead, coach, and empower curriculum designers integrating GenAI and agent-assisted tools
• Translate functional plans into operational processes and guide execution
• Advise others and resolve complex issues using creativity, independent judgment, and adapted techniques

Requirements:

• Bachelor's degree or four or more years of work experience
• Six or more years of relevant experience, demonstrated through work and/or military experience or specialized training
• Current HR and/or Learning & Development experience
• Three or more years of experience in a people leadership role
• Willingness to travel up to approximately 25% of the time
• Three or more years of experience managing instructional design and/or vendor sourcing teams
• Vendor management experience
• Experience using and guiding others to use AI tools, such as GenAI and agent-assisted practice labs
• Strong change management skills
• Executive presence and ability to communicate the strategic value of an Agentic Operating Model to non-technical stakeholders
• Ability to balance speed and scale with instructional rigor, safety, and compliance

Benefits:

• Medical, dental, and vision coverage
• Short- and long-term disability insurance
• Basic and supplemental life insurance
• AD&D insurance
• Identity theft protection
• Pet insurance
• Group home and auto insurance
• Matched 401(k) savings plan
• Up to 8 company-paid holidays per year
• Up to 6 personal days per year
• Paid parental leave
• Adoption assistance
• Tuition assistance
• Other incentives
• Potential premium pay such as overtime, shift differential, holiday pay, and allowances
• Newly hired employees receive up to 15 vacation days per year, increasing with additional service