Solution Center Consultant – Associate

Job Description:

• Lead customer discovery sessions and requirements workshops
• Define implementation strategies based on business needs
• Translate customer requirements into scalable solution designs and implementation plans
• Configure, deploy, and support enterprise software solutions
• Manage implementation activities, timelines, risks, and deliverables with project teams
• Facilitate testing, user acceptance activities, deployment readiness, and go-live support
• Collaborate with Solution Architects, Product Management, Engineering, and Customer Success teams
• Deliver customer training and enablement programs
• Advise customers, resolve challenges, and ensure project success
• Contribute to process improvements, implementation methodologies, and knowledge-sharing initiatives

Requirements:

• 5+ years of experience implementing enterprise software solutions in a consulting, implementation, or technical delivery role
• Experience leading customer implementations from requirements gathering and solution design through deployment and user adoption
• Experience with Product Lifecycle Management (PLM) solutions; Windchill experience strongly preferred
• Ability to translate business requirements into scalable technical solutions and implementation plans
• Experience managing customer stakeholders, resolving project risks, and driving successful business outcomes
• Knowledge of enterprise software integrations, data migrations, change management, and system adoption best practices
• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field; equivalent experience will also be considered
• Strong problem-solving skills and ability to analyze business and technical requirements
• Excellent communication and collaboration skills with technical and non-technical stakeholders
• Ability to manage multiple priorities and deliver results in a customer-focused environment
• Must be authorized to work in the United States without requiring current or future employment-based immigration sponsorship

Benefits:

• Employee share purchase program (ESPP) allowing purchase of discounted PTC stock
• Potential eligibility for equity programs
• Medical, dental, and vision insurance
• Paid time off and sick leave
• Tuition reimbursement
• 401(k) contributions and employer match
• Flexible spending accounts
• Life insurance
• Disability coverage
• Generous commuter subsidy for office-assigned employees
• Inclusive workplace environment
• Accessibility support for the application process